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Service Leader - Engineering (Chargeman)

Malaysia Shangri-La RM4,000–RM7,000/month*
Job Description

The Service Leader - Engineering (Chargeman) is responsible for supervising daily engineering operations, maintaining electrical and mechanical systems, responding to equipment faults, and ensuring guest facilities remain safe and fully operational. Candidates should hold a recognised Malaysian Chargeman competency certificate, relevant electrical or engineering qualifications, and practical experience in hotel, resort, commercial, or industrial maintenance. Knowledge of preventive maintenance, building services, occupational safety, and local regulations is expected. The role requires leadership, sound troubleshooting skills, reliability, clear communication, and willingness to work shifts, weekends, public holidays, and respond to emergencies. Experience with HVAC, generators, fire systems, water treatment, and energy-saving initiatives would be advantageous.

Company Info

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalised service, premium accommodation, dining, wellness facilities, and destination experiences. In Malaysia, Shangri-La operates established city and resort properties, employing teams across hotel operations, engineering, food and beverage, guest services, finance, and commercial functions. The company typically places strong emphasis on hospitality standards, colleague development, safety, sustainability, and creating memorable guest experiences. An engineering leadership position within Shangri-La supports the reliable operation of guest rooms, public areas, kitchens, utilities, and essential building systems while coordinating a service-focused maintenance team.

Destination Guide

Malaysia offers opportunities in resort engineering, hospitality, construction, facilities management, and tourism, especially in Langkawi, Penang, Sabah, and Sarawak. Langkawi suits people seeking a relaxed island lifestyle, beaches, outdoor activities, and resort employment, while Penang provides a livelier urban environment, strong food culture, heritage, and broader professional services. Malaysian culture is multicultural, with Malay, Chinese, Indian, and Indigenous influences; respectful dress, religious awareness, and workplace courtesy are important. Living costs vary, with island resorts sometimes offering staff accommodation or meals. Foreign employees generally need an employer-sponsored employment pass, with approval arranged before starting work; requirements depend on nationality, salary, qualifications, and role. Research accommodation, transport, healthcare, weather, and contract benefits carefully. Malaysia has tropical heat, high humidity, and monsoon seasons that differ by coast.

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