Sales Coordinator

Job Description

The Sales Coordinator supports Shangri-La Singapore’s sales team with client communication, proposal preparation, contract and database management, appointment scheduling, reporting, and coordination of site inspections or sales events. Candidates should have a diploma or degree in hospitality, business, marketing, or a related field, preferably with hotel or administrative experience. Strong organisation, attention to detail, written and spoken English, customer-service skills, and confidence using Microsoft Office and hotel systems are expected. The role requires professionalism, responsiveness, teamwork, and the ability to manage multiple deadlines accurately in a busy luxury-hotel environment.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for warm Asian hospitality, personalised service, and high-quality accommodation. The group operates hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Singapore is a leading five-star property located near Orchard Road, offering guestrooms and suites, restaurants, event facilities, recreational amenities, and extensive gardens. The company places strong emphasis on guest satisfaction, service excellence, employee development, and professional standards. A Sales Coordinator typically works closely with corporate clients, travel partners, event organisers, and internal hotel departments to support revenue-generating activities and maintain strong business relationships.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics, and education. Hotels and restaurants regularly recruit international staff, although English proficiency, relevant experience, and recognised qualifications are valuable. The culture is multicultural, combining Chinese, Malay, Indian, and international influences, with efficient public transport, excellent food, and a fast-paced but safe lifestyle. Rent can be high, particularly in central areas, so many employees share accommodation or live near MRT lines outside the city centre. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications, experience, and government approval. Employers normally submit the application. Before relocating, arrange written employment terms, confirm benefits and accommodation, check pass eligibility, and budget for deposits, transport, healthcare, and living expenses.