The Assistant Front Office Manager supports the Front Office Manager in overseeing reception, concierge, guest services, telephone operations and daily room-arrival activities. Requirements typically include a diploma or degree in hospitality or a related field, previous front-office experience in an upscale hotel, strong knowledge of hotel systems, and excellent English communication skills. The successful candidate should be guest-focused, professionally presented, organised and confident when handling complaints or operational issues. They are expected to lead and coach colleagues, maintain Shangri-La service standards, coordinate effectively with other departments, and work flexible shifts, including weekends and public holidays.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognised for its Asian-inspired approach to warm, personalised service. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La hotels are known for premium accommodation, restaurants, wellness facilities and attentive guest experiences. Shangri-La Singapore is a major luxury property near Orchard Road, offering extensive rooms and suites, dining venues, gardens, meeting facilities and recreational amenities. The company places strong emphasis on hospitality standards, employee development, cultural awareness and creating memorable experiences for guests. Employees typically work in a multicultural environment and may benefit from structured training, career progression and opportunities to gain experience within a global hotel network.
Singapore is a compact island city-state with strong opportunities in hotels, tourism, restaurants, aviation, finance, technology and healthcare. Hospitality jobs are concentrated around Orchard Road, Marina Bay, Sentosa, the airport and major business districts. The culture is multicultural, orderly and generally safe, with English widely used alongside Mandarin, Malay and Tamil. Lifestyle highlights include excellent public transport, diverse food, shopping, green spaces and easy regional travel, although rent and daily expenses can be high. Foreign employees normally need a valid work pass arranged through their employer, such as an Employment Pass, S Pass or other applicable permit; eligibility depends on salary, qualifications and government requirements. Candidates should secure a written offer before relocating and confirm accommodation, medical coverage, tax obligations and pass sponsorship. Singapore has a tropical climate, so light clothing and readiness for frequent rain are useful.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...