S&S Banking Consultant, Kippa Ring QLD, Suncorp Bank

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The S&S Banking Consultant supports customers with everyday banking, lending, account services and digital banking solutions at the Kippa-Ring branch. The role requires strong customer service, communication and relationship-building skills, along with sound attention to detail and the ability to follow banking, privacy and responsible-lending procedures. Candidates are expected to understand customer needs, recommend suitable products, resolve enquiries professionally and contribute to branch sales and service goals. Experience in banking, retail, hospitality or another customer-facing environment is valuable, while confidence using technology and a willingness to learn are important. The successful candidate should be adaptable, collaborative, community-minded and comfortable working toward performance targets.

About the employer

ANZ is one of Australia and New Zealand’s major banking groups, providing personal, business, institutional and wealth-management services. The bank offers transaction accounts, home and personal lending, credit cards, savings products, payments, investment services and digital banking tools. ANZ operates through branches, contact centres, online platforms and specialist relationship teams, serving millions of customers across the region. Suncorp Bank became part of ANZ, with its retail banking business continuing to serve customers in Queensland and elsewhere. ANZ places emphasis on responsible banking, customer outcomes, inclusion, community relationships and digital innovation. Employees generally work in customer-focused teams and are expected to act with integrity, manage risk carefully and help customers make informed financial decisions.