The S&S Banking Consultant supports customers in the Helensvale branch by handling everyday banking needs, explaining products, processing transactions, identifying suitable lending or financial solutions, and resolving service issues. Candidates are expected to have strong customer service and communication skills, a genuine interest in helping people, confidence using digital systems, and the ability to work effectively in a busy team. Previous banking, retail, sales, or contact-centre experience is useful, although ANZ may provide role-specific training. The successful candidate should be comfortable discussing customer needs, meeting service or sales objectives, following banking procedures, and maintaining high standards of accuracy, privacy, risk awareness, and compliance.
ANZ Bank is one of Australia and New Zealand’s major financial institutions, providing personal, business, institutional, and private banking services. Established in 1835, ANZ serves millions of customers through branches, digital channels, contact centres, and specialist banking teams. Its services include transaction and savings accounts, home and personal lending, credit cards, insurance, business finance, investment products, and international banking. ANZ places strong emphasis on customer service, responsible banking, digital innovation, risk management, and supporting the communities in which it operates. The bank employs people across Australia, New Zealand, Asia, the Pacific, Europe, and the United States. Its branch roles generally suit people who enjoy face-to-face customer interaction, teamwork, practical problem-solving, and helping customers make confident financial decisions.
Australia offers opportunities across banking, healthcare, construction, education, technology, hospitality, logistics, engineering, and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, while the Gold Coast provides strong tourism, retail, healthcare, and small-business opportunities. Australian workplace culture is generally informal, respectful, direct, and focused on punctuality, safety, teamwork, and work-life balance. Lifestyle varies from vibrant cities to coastal and regional communities, with outdoor activities, beaches, national parks, and a multicultural food scene. Living costs can be high, especially for housing in major cities. Visa options include employer-sponsored visas, skilled migration, student visas, and working holiday visas, depending on eligibility. Before relocating, check occupation lists, English requirements, health and character rules, salary expectations, taxation, and professional recognition. Arrange suitable accommodation, health cover, banking, and a tax file number after arrival.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...