The Small Business Cashflow Specialist supports Australian small-business customers by understanding their financial needs, identifying cashflow challenges and offering suitable banking, lending and payment solutions. The role typically involves proactive customer contact, needs-based conversations, credit or lending support, accurate record keeping and collaboration with relationship managers and internal teams. Candidates are expected to have banking, lending, business finance or customer service experience, strong communication skills and confidence discussing financial information with business owners. Sound commercial judgement, attention to compliance, digital capability and a genuine focus on customer outcomes are important. Experience working with small businesses, cashflow products or credit assessment would be advantageous.
ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banks and operates across Australia, New Zealand and selected international markets. The bank provides personal, business, commercial and institutional banking services, including transaction accounts, lending, payments, wealth and financial markets solutions. ANZ supports a large number of small and medium-sized businesses through relationship banking, digital tools and specialist financial products. Its purpose is to shape a world where people and communities thrive, with a focus on responsible banking, customer support and sustainable growth. The organisation employs people across branches, contact centres, specialist banking teams, technology, operations and corporate functions. The advertised role is based in Melbourne and forms part of ANZ’s broader effort to help small-business customers manage cashflow and make informed financial decisions.
Australia offers opportunities in banking, technology, healthcare, education, construction, engineering, professional services, hospitality and trades. Major employment centres include Melbourne, Sydney, Brisbane, Perth and Adelaide, with regional opportunities also available. Australian workplaces are generally professional but informal, valuing clear communication, teamwork, initiative and work-life balance. Lifestyle choices range from busy city living and cultural events to beaches, national parks and outdoor activities. Living costs, particularly rent, can be high in major cities. Skilled migrants may explore employer-sponsored, skilled or state-nominated visas, while working holiday options suit eligible younger applicants. Requirements vary by occupation and nationality, so check the Australian Department of Home Affairs. Relocation planning should include visa eligibility, accommodation, healthcare, tax, banking and transport. Australia is geographically remote, but its multicultural communities can make settling easier.
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