Banking Consultants across Sutherland Illawarra & Highlands NSW

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

As a Banking Consultant, you will support customers with everyday banking needs, including account services, transactions, digital banking assistance, lending enquiries and product guidance. The role requires strong customer-service and communication skills, attention to detail, confidence using technology, and the ability to follow banking, privacy and compliance procedures. Previous retail, hospitality, financial-services or customer-facing experience is useful, although ANZ may provide training. Candidates are expected to build trusted relationships, identify customer needs, contribute to branch and team targets, handle sensitive information responsibly, and deliver a positive experience across in-person and digital channels. Flexibility to work within branch operating hours and across the Sutherland, Illawarra or Highlands areas may be required.

About the employer

ANZ Group Holdings Limited, commonly known as ANZ, is one of Australia and New Zealand’s major banking groups. Headquartered in Melbourne, it provides personal and business banking, home lending, institutional banking, wealth and financial markets services. ANZ serves millions of customers through branches, digital platforms, contact centres and specialist teams across Australia, New Zealand and selected international markets. The bank focuses on helping customers manage money, buy homes, grow businesses and participate in the economy, while investing in digital banking and responsible lending. Its workforce includes customer-service, technology, risk, operations and financial-services professionals. As a large regulated bank, ANZ places strong emphasis on customer outcomes, security, compliance, inclusion and professional development.