The Customer Service Representative supports BlueScope customers by handling enquiries, processing orders, coordinating deliveries and resolving issues promptly. Requirements typically include customer service or administration experience, strong communication and organisational skills, attention to detail, and confidence using computer systems such as CRM or order-management platforms. Experience in steel, manufacturing, construction or supply-chain environments is advantageous but may not be essential. The successful candidate is expected to build positive customer relationships, work collaboratively with sales, operations and logistics teams, maintain accurate records, meet service targets and manage competing priorities in a fast-paced environment. A practical, responsive attitude and commitment to safety, reliability and continuous improvement are also important.
BlueScope is an Australian steel manufacturer and supplier with operations across Australia, New Zealand, Asia, North America and the Pacific. The company produces and distributes flat steel products, building components, coated steel and related solutions for construction, manufacturing, infrastructure and housing markets. Its well-known Australian brands include COLORBOND steel and TRUECORE steel. BlueScope combines manufacturing, distribution, engineering and customer service activities, supporting customers through regional sites, service centres and sales teams. The company places emphasis on workplace safety, operational reliability, sustainability, innovation and long-term customer relationships. In Australia, employees may work with customers, contractors, distributors and internal production and logistics teams. Benefits and conditions vary by location and employment agreement, but roles commonly offer structured training, professional development and opportunities to progress within a large industrial organisation.
Australia offers opportunities in customer service, manufacturing, logistics, construction, mining, healthcare, technology and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and regional industrial areas. The culture is generally informal, practical and multicultural, with an emphasis on workplace safety, communication and work-life balance. Lifestyle varies from busy city living to coastal, rural and outback communities; beaches, national parks and outdoor activities are widely accessible. Living costs can be high, particularly in Sydney and Melbourne, while regional locations may offer lower housing costs but fewer services. Most overseas workers need an appropriate visa, such as an employer-sponsored visa, skilled visa or working holiday visa, depending on eligibility and occupation. Applicants should check current requirements with the Australian Department of Home Affairs. Relocation planning should include accommodation, health insurance, tax registration, transport and recognition of qualifications.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...