F&B Hostess - Lobby Lounge

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Hostess welcomes guests, manages reservations and seating, coordinates table flow, answers enquiries, and supports smooth service in the Lobby Lounge. Candidates should have hospitality or customer-service experience, professional grooming, strong communication skills, and a warm, confident personality. Fluency in English is generally expected; additional languages are an advantage. The role requires flexibility to work shifts, weekends, and public holidays, along with excellent organization, composure under pressure, and a strong understanding of guest service. Experience with reservation systems and knowledge of food and beverage operations would be beneficial. The successful candidate is expected to represent Four Seasons professionally, anticipate guest needs, maintain service standards, and work cooperatively with colleagues.

About the employer

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts, residences, and private retreats in destinations around the world. The company is known for highly personalized service, elegant properties, strong attention to detail, and an employee culture focused on genuine care. Four Seasons Hotel Kuala Lumpur is located in the city center near major business, shopping, and cultural attractions, and offers upscale accommodation, restaurants, lounges, spa facilities, and event services. Employees typically work in a polished, international environment with opportunities for training, career development, and internal mobility. The company places considerable emphasis on professionalism, guest relationships, teamwork, discretion, and consistently delivering memorable experiences.