The Concierge supports guests by arranging transport, dining, tours, entertainment, business services and special requests while providing knowledgeable, polished and personalised service. Candidates typically need previous experience in hotel guest services, concierge, front office or a related luxury hospitality role, strong spoken and written English, excellent local destination knowledge and good computer skills. Additional languages are advantageous. The role requires professional presentation, discretion, initiative, problem-solving ability and flexibility to work shifts, weekends and public holidays. Four Seasons expects colleagues to anticipate guest needs, communicate warmly, maintain accurate records, build relationships with local suppliers and deliver consistently high standards in a fast-paced environment.
Four Seasons Hotels and Resorts is a leading luxury hospitality company operating hotels, resorts and private residences in major destinations worldwide. Founded in 1961, the company is recognised for highly personalised service, refined guest experiences and a strong focus on employee development. Four Seasons Hotel Kuala Lumpur is a luxury property in the city centre, close to the Petronas Twin Towers, upscale shopping, restaurants and business districts. Its teams serve international leisure travellers, corporate guests, families and event groups. The company promotes a culture built around respect, care, professionalism and the belief that employees should treat others as they would like to be treated. Benefits and employment terms vary by role and local law, but may include meals, staff rates, medical coverage, training and service-charge eligibility.
Malaysia is more than an island destination: Kuala Lumpur is a modern inland capital with excellent transport, diverse food, shopping and a lively multicultural lifestyle. Hospitality opportunities are available in luxury hotels, resorts, restaurants, tourism, aviation, events and wellness, with stronger seasonal demand in Langkawi, Penang, Sabah and other coastal areas. Malaysian culture blends Malay, Chinese, Indian and Indigenous traditions, and English is widely used in hotels and business. Living costs in Kuala Lumpur are generally lower than in many global capitals, though central accommodation can be expensive. Popular island escapes include Langkawi, Redang, Perhentian and Tioman, while Penang offers heritage, beaches and urban life. Foreign employees normally need an employer-sponsored Employment Pass arranged before starting work; requirements depend on salary, role and nationality. Bring certified documents, check immigration rules and confirm housing, insurance and relocation support with the employer.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...