Concierge Clerk

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Concierge Clerk supports the concierge team by welcoming guests, providing local recommendations, arranging transportation, making dining and activity reservations, handling requests, and coordinating with hotel departments. Candidates should have strong communication and customer-service skills, a polished and helpful manner, good local knowledge, and the ability to remain calm in a busy luxury-hotel environment. Previous experience in concierge, front office, guest services, or hospitality is beneficial. Flexibility to work varied shifts, including weekends and public holidays, is expected. Professional presentation, attention to detail, computer literacy, and the legal right to work in Australia are also important.

About the employer

Four Seasons Hotels and Resorts is a globally recognised luxury hospitality company known for personalised service, elegant properties, and high standards of guest care. Founded in 1961, the company operates hotels, resorts, and private residences in destinations across the world. Four Seasons places strong emphasis on employee development, teamwork, cultural awareness, and creating memorable experiences for guests. The Four Seasons Sydney property serves leisure and business travellers in one of Australia's most visited cities, with access to the harbour, restaurants, cultural attractions, and major business areas. Employees typically work in a professional, service-focused environment where attention to detail, discretion, warmth, and a genuine interest in guests are highly valued.