The Outlets Reservation Agent manages restaurant and bar reservations, responds to guest enquiries, confirms bookings, maintains accurate reservation records, and communicates guest preferences to the relevant outlet teams. Candidates should have hospitality or guest-service experience, strong telephone and written communication skills, attention to detail, and confidence using reservation or property-management systems. Fluency in English is generally required; French is highly advantageous in Mauritius, and additional languages are welcome. The successful candidate is expected to provide polished, friendly service, handle changes professionally, maximise outlet occupancy, protect guest privacy, and represent Four Seasons standards consistently. Flexibility to work shifts, weekends, and public holidays is normally required.
Four Seasons Hotels and Resorts is a globally recognised luxury hospitality company operating hotels, resorts, residences, and private retreat properties in destinations around the world. Founded in 1961, the company is known for personalised service, high operating standards, thoughtful design, and strong attention to guest experience. Four Seasons Mauritius at Anahita is an upscale resort on the eastern coast of Mauritius, set among tropical landscapes, beaches, lagoons, and a private island environment. Its operations include accommodation, restaurants and bars, wellness, recreation, events, and guest activities. Employees are expected to demonstrate genuine care, discretion, professionalism, teamwork, and cultural awareness. The company commonly provides structured training and may offer benefits such as meals, uniforms, transport, accommodation assistance, service charge, and career development, subject to the specific employment contract.
Mauritius offers opportunities in luxury hotels and resorts, restaurants, tourism, aviation, retail, finance, technology, healthcare, construction, and education. Hospitality remains a major employer, particularly around Grand Baie, Balaclava, Port Louis, Belle Mare, and the southern resorts. Mauritian culture blends Indian, African, European, and Chinese influences, with English widely used officially and French and Mauritian Creole common in daily life. The lifestyle is relaxed and outdoor-focused, with beaches, hiking, water sports, markets, and a strong food culture, although imported goods and housing in popular areas can be expensive. Foreign workers normally need employer sponsorship and an approved work or occupation permit before employment; requirements vary by nationality and role. Candidates should confirm visa, medical, contract, accommodation, and tax details with the employer and Mauritian authorities before relocating.
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