Assistant People and Culture Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant People and Culture Manager supports the hotel’s human-resources function, including recruitment, onboarding, employee relations, performance management, training coordination, payroll administration, policy implementation, and staff engagement. Candidates should have relevant experience in hotel or service-industry HR, strong communication and organizational skills, discretion when handling confidential information, and a practical understanding of Japanese employment practices. Fluency in Japanese and professional English is generally expected in an international luxury hotel. The successful candidate is expected to be approachable, culturally aware, service-minded, well organized, and capable of working closely with department leaders while maintaining Four Seasons’ standards and values.

About the employer

Four Seasons Hotels and Resorts is a global luxury hospitality company operating hotels, resorts, and private residences in major destinations worldwide. Founded in 1961, the company is recognized for personalized service, high-quality guest experiences, and a strong focus on employee development. Four Seasons Tokyo at Marunouchi is a boutique luxury property located near Tokyo Station, serving international travelers, business guests, and local customers. The hotel combines refined accommodation, restaurants, wellness facilities, and attentive service in the Marunouchi business district. Four Seasons places significant emphasis on its people and culture, encouraging teamwork, professional growth, inclusion, and genuine hospitality. Employees typically work in a demanding but supportive environment where attention to detail, discretion, communication, and consistent service standards are highly valued.