People and Culture Coordinator

Job Description

The People and Culture Coordinator supports the hotel’s Human Resources function through recruitment administration, onboarding, employee records, internal communications, training coordination, and general staff support. Candidates should have experience in HR, administration, hospitality, or a related field, along with strong organisation and communication skills. Professional fluency in Japanese and working English are likely required in this international hotel environment. The role calls for discretion, attention to detail, a service-oriented attitude, cultural awareness, and the ability to manage multiple priorities while handling confidential information. Familiarity with Japanese employment practices and HR systems would be an advantage.

Company Info

Four Seasons Hotels and Resorts is a globally recognised luxury hospitality company operating hotels, resorts, and private residences in destinations around the world. The company is known for personalised service, high operating standards, thoughtful design, and a strong focus on employee development. Four Seasons Hotel Tokyo at Marunouchi is a boutique luxury property located near Tokyo Station, serving international travellers, business guests, and local clientele. Its People and Culture team supports a diverse workforce and helps maintain the welcoming, respectful workplace culture for which Four Seasons is known. Employees typically work in a polished, multicultural environment with opportunities for training, career progression, and exposure to international hospitality practices.

Destination Guide

Japan offers opportunities in hospitality, technology, finance, education, tourism, healthcare, and international business. Tokyo is the country’s largest employment centre, with excellent public transport, extensive dining, cultural attractions, and a fast-paced but convenient lifestyle. Japanese workplace culture values punctuality, respect, teamwork, and attention to detail; English is useful in international hotels, while Japanese greatly improves career prospects and daily life. Foreign employees generally need an appropriate work visa, commonly sponsored by their employer, before starting work. Relocation involves securing housing, registering an address, arranging health insurance, and obtaining a residence card. Tokyo living costs, especially rent, can be high, although salaries and benefits vary by employer. Japan is a group of islands rather than one island, offering contrasting experiences from urban Tokyo to historic Kyoto, tropical Okinawa, and rural northern regions.