The Director of Spa and Wellness leads the spa operation at Four Seasons Resort Okinawa, overseeing treatments, wellness services, guest experiences, financial performance, staffing, training, and service standards. Candidates should have substantial luxury spa or wellness management experience, strong knowledge of treatment operations, budgeting, sales, and team leadership, ideally within an international hotel or resort. Excellent communication skills, commercial awareness, cultural sensitivity, and a hands-on approach are expected. Experience working in Japan or Asia, relevant spa or hospitality qualifications, and fluency in English are advantageous; Japanese language ability would be helpful. The successful candidate should be confident developing wellness programs, maintaining high standards, and creating memorable experiences for discerning guests.
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts, residences, and private retreats in destinations around the world. Founded in 1961, the company is known for highly personalized service, strong attention to detail, and a people-focused workplace culture. Four Seasons properties typically combine upscale accommodation with refined dining, spa and wellness facilities, and locally inspired guest experiences. The company invests heavily in employee development and empowers teams to deliver thoughtful, anticipatory service. Four Seasons Resort Okinawa is planned as a luxury coastal resort on Okinawa’s main island, offering accommodation, dining, wellness, and leisure experiences in a tropical setting. The resort’s opening team is expected to help establish operating standards, recruit and train colleagues, and introduce the Four Seasons service culture to the destination.
Okinawa is Japan’s southern island prefecture, known for warm weather, beaches, coral reefs, distinct Ryukyuan history, and a relaxed lifestyle. Hospitality, tourism, food and beverage, wellness, marine activities, construction, healthcare, education, and retail provide many employment opportunities, particularly around Naha and major resort areas. Local culture values community, respect, hospitality, and traditional festivals, while everyday life is generally slower and more outdoors-oriented than in Japan’s major cities. Summers are hot and humid, and typhoons can affect travel. Foreign employees usually need an employer-sponsored work visa, with the appropriate status depending on the position; qualifications and verified employment documents are commonly required. Relocating staff should budget for housing, transport, utilities, and Japanese administrative procedures. Learning basic Japanese is highly useful, although international resorts often operate partly in English. Naha offers the widest range of services, flights, schools, and shopping.
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