The Commercial Director leads the hotel’s commercial strategy across sales, marketing, revenue management, reservations, public relations and business development. The role typically requires substantial luxury-hospitality experience, strong knowledge of the Tokyo market, proven commercial leadership and the ability to deliver revenue, occupancy and profitability targets. Candidates are expected to build relationships with corporate, leisure, group and travel-trade partners, identify new business opportunities, interpret market and financial data, and work closely with operational leaders. Excellent communication, negotiation and presentation skills are essential. Fluency in English is expected, while Japanese language ability and experience working in Japan would be highly valuable. The successful candidate should demonstrate strategic thinking, cultural awareness, commercial creativity and a polished, guest-focused approach.
Four Seasons Hotels and Resorts is a global luxury hospitality company operating hotels, resorts, residences and private retreats in destinations around the world. The company is known for highly personalized service, refined properties and a strong focus on employee development and guest experience. Four Seasons Hotel Tokyo at Marunouchi is an intimate luxury hotel located near Tokyo Station, serving international leisure travelers, corporate guests and high-end events. Its commercial team works across sales, marketing, revenue management, communications and partnerships to position the hotel in a competitive luxury market. Four Seasons places considerable emphasis on service culture, professionalism, discretion and genuine care. Employees are generally expected to collaborate across departments, maintain exceptional standards and represent the brand with warmth and integrity. Benefits and compensation vary by role, experience and local employment conditions.
Japan offers strong opportunities in luxury hotels, tourism, finance, technology, education, food and beverage, and international business, especially in Tokyo, Osaka, Kyoto and resort areas such as Okinawa and Hokkaido. Japanese workplaces value punctuality, preparation, respect for hierarchy and thoughtful communication, although international hotels are often more diverse and English-friendly. Life in Tokyo is convenient, safe and energetic, with excellent public transport, extensive dining and rich cultural activities, but housing and commuting can be expensive. Foreign professionals generally need an employer-sponsored work visa, with eligibility depending on qualifications, experience and job duties; highly skilled professionals may qualify for a points-based visa. Relocation commonly involves securing a residence card, registered address, health insurance and a bank account. Learning basic Japanese greatly improves daily life and workplace integration. Applicants should confirm visa sponsorship, relocation assistance, tax treatment and contract conditions before accepting an offer.
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