Head Waiter - Four Seasons Hotel Madrid

Job Description

The Head Waiter is responsible for leading daily restaurant service, coordinating waitstaff, assigning stations, maintaining Four Seasons service standards, and ensuring guests receive attentive, polished, and efficient hospitality. Requirements typically include previous experience in a luxury hotel or high-end restaurant, strong knowledge of food and beverages, excellent communication skills, and the ability to supervise a team. Fluency in Spanish and good English are usually expected; additional languages are an advantage. The successful candidate should be organized, professional, guest-focused, and comfortable working flexible shifts, including evenings, weekends, and holidays. A calm approach, strong product knowledge, attention to detail, and the ability to resolve guest concerns are essential.

Company Info

Four Seasons Hotel Madrid is part of Four Seasons Hotels and Resorts, a globally recognized luxury hospitality company known for personalized service, elegant properties, and high employee-care standards. The Madrid hotel combines contemporary design with historic Spanish character and offers upscale accommodation, restaurants, bars, wellness facilities, and event spaces. Its team serves international leisure travelers, business guests, and local clientele, with a strong focus on refined service and memorable experiences. Four Seasons is known for investing in training, professional development, and internal career mobility. Employees are generally expected to demonstrate discretion, warmth, teamwork, cultural awareness, and consistent attention to detail. The Madrid property provides an opportunity to work in a sophisticated urban hotel environment alongside colleagues and guests from around the world.

Destination Guide

Spain’s main island destinations include the Balearic Islands—Mallorca, Ibiza, Menorca, and Formentera—and the Canary Islands, including Tenerife, Gran Canaria, Lanzarote, and Fuerteventura. Hospitality, food and beverage, housekeeping, guest relations, entertainment, wellness, and tourism management provide the greatest number of jobs, especially during the summer season. Island culture is relaxed and sociable, with strong local food traditions, festivals, beaches, and outdoor activities. Lifestyle can be attractive but seasonal work may involve shared accommodation, higher rental costs, and limited transport in smaller locations. EU, EEA, and Swiss citizens can work freely in Spain. Non-EU applicants generally need an employer-sponsored work permit before starting employment. Relocation requires a Spanish tax number, social-security registration, accommodation, and healthcare arrangements. Madrid is mainland Spain, so an island-based role would involve a separate relocation decision.