The Reservations Agent will manage guest room and resort reservations, answer enquiries by phone and email, explain accommodation and package options, and accurately update booking systems. The role requires fluent Russian and strong English, excellent communication skills, attention to detail, and previous experience in hotel reservations, front office, or a customer-service environment. Familiarity with luxury hospitality, reservation software, payment procedures, and destination knowledge is advantageous. The successful candidate is expected to provide warm, professional service, convert enquiries into bookings, protect guest confidentiality, meet response and sales targets, and work flexibly across shifts. A polished presentation, cultural sensitivity, teamwork, and the ability to remain calm while handling changes or special requests are also important.
Four Seasons Hotels and Resorts is a globally recognised luxury hospitality company operating hotels, resorts, residences, and private retreats in major destinations worldwide. Founded in 1961, the company is known for highly personalised service, elegant properties, strong attention to detail, and an employee culture built around respect and service excellence. Four Seasons Resort Seychelles is located on Mahé Island, in the Baie Lazare area, and offers luxury villas, restaurants, spa facilities, beach experiences, and nature-focused activities. Employees typically work in an international environment serving guests from many countries. The resort places considerable emphasis on professional development, teamwork, guest privacy, and creating memorable experiences. Employment packages in Seychelles may include service charge, meals, accommodation or housing support, transport, medical benefits, and annual leave, although the exact terms depend on the contract and local regulations.
Seychelles offers employment mainly in luxury resorts, hotels, restaurants, tourism, marine activities, aviation, retail, construction, healthcare, and professional services. Mahé has the largest population and most job opportunities, while Praslin and La Digue provide a quieter island lifestyle. Seychellois culture blends African, European, and Asian influences, with Creole, English, and French widely used. Life is relaxed and outdoors-focused, with beaches, hiking, diving, fishing, and island excursions close by, although imported goods and accommodation can be expensive. Foreign employees normally need an approved Gainful Occupation Permit before starting work; employers commonly support the application, medical checks, and documentation. A valid job offer, passport, qualifications, and health clearance are generally required. Candidates should confirm whether housing, meals, flights, insurance, and transport are included, and budget for humid weather, limited nightlife outside tourist areas, and occasional travel between islands.
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