Commercial Director

Job Description

The Commercial Director is expected to lead the hotel’s sales, marketing, revenue, reservations and public relations strategy, driving room, events, dining and other commercial performance. Requirements typically include substantial luxury-hospitality experience, strong knowledge of the Japanese or international luxury market, proven leadership, budgeting and forecasting skills, and excellent communication abilities in English; Japanese language capability is highly advantageous. The successful candidate should be commercially minded, guest-focused and confident building relationships with luxury travel advisors, corporate clients, destination partners and local businesses. Strong analytical skills, creativity, negotiation ability and the capacity to collaborate across departments are essential.

Company Info

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts and private residences across major destinations worldwide. Founded in 1961, the company is known for personalized service, high operating standards and a strong focus on genuine guest experiences. Four Seasons Kyoto combines contemporary luxury with traditional Japanese design, gardens, cuisine and cultural heritage. The property serves leisure travelers, luxury groups, business guests and high-end events, supported by a diverse international team. Four Seasons places considerable emphasis on employee development, service culture, teamwork and respectful relationships with local communities. Benefits and employment conditions vary by position and location, but may include staff meals, uniforms, training, accommodation assistance or housing support, healthcare and travel-related privileges.

Destination Guide

Japan offers opportunities in hospitality, tourism, technology, education, finance and international business, with Kyoto particularly strong in luxury hotels, culture, food and destination tourism. Japanese workplaces value punctuality, preparation, respect, teamwork and attention to detail. Kyoto provides a quieter lifestyle than Tokyo, with historic neighborhoods, temples, mountains and excellent public transport, although housing can be expensive and Japanese is useful for daily life. Japan has four main islands—Honshu, Hokkaido, Kyushu and Shikoku—plus Okinawa and many smaller islands, each offering different climates and lifestyles. Foreign employees generally need an employer-sponsored work visa, with the appropriate status depending on their role and qualifications. Candidates should confirm sponsorship, salary, housing, tax, insurance and relocation support before accepting an offer. International airports, rail connections and extensive local transit make travel throughout Japan convenient.