Radiology Administration Clerk

Job Description

The Radiology Administration Clerk supports the smooth running of imaging services by booking and coordinating appointments, registering patients, maintaining accurate records, answering telephone and email enquiries, processing referrals, and assisting radiology staff with general administration. Candidates are generally expected to have strong organisational and customer-service skills, good attention to detail, basic computer competence, and the ability to work accurately under pressure. Previous administrative or healthcare experience is useful, although relevant transferable experience may be accepted. The role requires discretion when handling confidential patient information, effective communication with patients and clinical teams, reliability, and a professional, compassionate approach. Applicants should be willing to follow NHS policies, information-governance requirements, and local radiology procedures.

Company Info

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust provides hospital and community healthcare services to people across West Norfolk and surrounding areas. Its main site, The Queen Elizabeth Hospital in King's Lynn, offers emergency, medical, surgical, maternity, outpatient, diagnostic, and specialist services, including radiology and imaging. As an NHS Foundation Trust, it employs clinical, administrative, technical, and support staff who work together to deliver safe, effective, and compassionate patient care. The Trust serves a large and geographically diverse population, including rural communities, and works with local healthcare partners to improve access and outcomes. Employees typically benefit from NHS terms and conditions, including annual leave, pension arrangements, staff development opportunities, and access to occupational wellbeing support.

Destination Guide

The United Kingdom offers employment opportunities across healthcare, technology, finance, engineering, education, retail, and public services. The NHS is one of the country's largest employers and regularly recruits administrative and clinical support staff. British culture is diverse, with strong regional identities, historic towns, multicultural cities, and a generally polite, informal style of communication. Lifestyle varies from busy urban living to quieter coastal and rural communities; public transport is widely available, though a car can be useful outside major cities. Eligible overseas workers normally need a visa, such as the Skilled Worker route, although eligibility depends on the occupation, employer sponsorship, salary, and current immigration rules. Healthcare support and administrative roles may not always qualify for sponsorship, so applicants should check the advert and official government guidance. Relocation costs, housing, council tax, transport, and NHS access should be planned before moving.