Receptionist

Job Description

The Receptionist provides a welcoming and efficient front-of-house service for patients, visitors and staff. Responsibilities typically include answering telephone enquiries, booking and confirming appointments, greeting visitors, maintaining accurate records, processing correspondence and supporting administrative tasks within the clinical team. Applicants should have good communication and customer-service skills, basic IT competence, strong organisation and attention to detail. Previous reception or healthcare administration experience is desirable, although relevant transferable experience may be considered. The successful candidate must work professionally, maintain confidentiality, treat people with dignity and remain calm when handling sensitive or busy situations. Flexibility, reliability and the ability to work effectively with colleagues are expected.

Company Info

Mersey Care NHS Foundation Trust is a major provider of mental health, learning disability, addiction and community health services across Merseyside and surrounding areas. The Trust supports people in hospitals, clinics and community settings, working with patients, families, carers and partner organisations to deliver safe, compassionate and effective care. It employs a wide range of clinical, administrative and support professionals and is committed to equality, inclusion, safeguarding, continuous improvement and patient-centred services. Receptionists play an important role in creating a positive first impression and helping services operate smoothly. As an NHS organisation, Mersey Care generally offers structured pay scales, pension benefits, annual leave, training opportunities and access to occupational health and wellbeing support, subject to the terms of the specific vacancy.

Destination Guide

The United Kingdom offers employment opportunities in healthcare, technology, finance, education, engineering, hospitality and public services. NHS roles are available nationwide, although competition and living costs are often higher in London and the southeast than in northern England, Wales, Scotland or Northern Ireland. British culture generally values punctuality, privacy, politeness and personal independence. Lifestyle options range from busy cities and historic towns to coastal and rural communities, with good public transport and extensive cultural activities. Most overseas applicants need a visa before working. Healthcare roles may require professional registration, while administrative positions commonly need employer sponsorship only where the occupation and salary meet immigration rules. Check the latest UK government requirements, right-to-work conditions and NHS sponsorship policy before relocating. Budget for accommodation, deposits, transport, council tax and healthcare-related living expenses.