Patient Pathway Coordinator

Job Description

The Patient Pathway Coordinator supports the smooth administration of patient journeys from referral through assessment, treatment and follow-up. Typical requirements include strong organisational and communication skills, accurate data entry, confidence using electronic patient-record and scheduling systems, and the ability to prioritise competing deadlines. Experience in an NHS, healthcare, administrative or customer-service environment is desirable. The successful candidate is expected to coordinate appointments, maintain complete and confidential records, monitor waiting times, respond helpfully to patients and clinicians, and escalate delays or concerns appropriately. Attention to detail, discretion, teamwork and a compassionate approach are essential. Candidates should be comfortable working within NHS policies, performance targets and information-governance requirements.

Company Info

Cambridge University Hospitals NHS Foundation Trust provides acute and specialist healthcare across Cambridge and the surrounding region, primarily through Addenbrooke’s Hospital and the Rosie Hospital. It serves local communities while also receiving referrals from across the UK for complex and specialist treatment. The Trust combines patient care with medical education, clinical research and innovation, working closely with the University of Cambridge and other healthcare partners. Its services cover emergency care, surgery, medicine, maternity, children’s services, cancer care, transplant medicine and numerous specialist disciplines. Employees work in a diverse, internationally recognised teaching-hospital environment, with opportunities for professional development, training and progression within the NHS. The Trust places emphasis on patient-centred care, inclusion, safety, teamwork and improving health outcomes through evidence-based practice.

Destination Guide

The United Kingdom offers wide employment opportunities in healthcare, technology, finance, education, engineering and public services, with particularly strong demand for NHS administrative and clinical support staff. Its culture is diverse and generally polite, with a strong emphasis on punctuality, privacy and professional standards. Lifestyle varies from busy, expensive cities such as London and Cambridge to quieter towns and rural areas. Public transport is extensive, although housing costs can be high near major hospitals. Overseas applicants normally need a job offer from a licensed sponsor and the appropriate visa, commonly the Health and Care Worker visa for eligible NHS roles, though administrative posts may have different eligibility rules. Check the occupation code, salary threshold and sponsorship status before applying. New arrivals should budget for rent, deposits, transport, utilities and National Insurance, and arrange accommodation and right-to-work documentation early.