The Assistant Manager, Dispute Management is expected to oversee customer and merchant disputes, including transaction investigations, chargeback handling, documentation, resolution tracking and communication with internal stakeholders or financial institutions. Candidates typically need a diploma or degree in finance, accounting, business, banking or a related discipline, together with relevant experience in disputes, card operations, payments, accounts receivable or financial services. Strong analytical, organizational and problem-solving skills are essential. The role requires accuracy, sound judgment, confidentiality and the ability to manage deadlines and competing cases. Familiarity with payment schemes, dispute procedures, Microsoft Office and reporting systems is advantageous. The successful candidate should be customer-focused, proactive and comfortable working collaboratively in a fast-paced Singapore business environment.
Perennial Business City is a commercial development in Singapore associated with Perennial Holdings, a Singapore-listed real estate and healthcare company. The group develops, owns and manages mixed-use developments, commercial properties, retail destinations, hotels and healthcare assets across Singapore and selected overseas markets. Perennial Business City is located in the western part of Singapore and provides office and business facilities for corporate tenants. Its operations involve property management, tenant services, facilities coordination and corporate support functions. Employees can expect a structured business environment with cross-functional interaction and exposure to large-scale property and commercial operations. The advertised role appears on the Marina Bay Sands Workday careers platform, so applicants should confirm the employing entity, reporting structure and benefits directly during the recruitment process.
Singapore is a compact island city-state with strong opportunities in finance, hospitality, technology, logistics, healthcare, property and professional services. English is widely used at work, while Mandarin, Malay and Tamil are also official languages. The culture is modern, multicultural and generally orderly, with high standards for punctuality, service and professional conduct. Public transport is excellent, and most areas are easily reached by MRT or bus. Housing, dining and childcare can be expensive, although salaries and public services are comparatively strong. Foreign professionals normally need an employer-sponsored Employment Pass or S Pass; eligibility depends on salary, qualifications, experience and government assessment. Before relocating, arrange a valid work pass, health insurance, accommodation and tax planning. Singapore has a tropical climate, reliable healthcare and excellent regional air connections, making it convenient for both career development and travel.
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