The Assistant Outlet Manager at Shang Palace supports the daily operation of the Chinese restaurant, ensuring excellent guest service, smooth coordination between front- and back-of-house teams, and achievement of revenue and quality targets. Candidates typically need a hospitality or related qualification, supervisory experience in an upscale restaurant, strong knowledge of food and beverage service, and good communication skills. Fluency in English is expected; knowledge of Chinese cuisine or Mandarin may be advantageous. The successful candidate should be organized, guest-focused, commercially aware, confident in leading staff, and willing to work flexible shifts, weekends, and holidays.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other global markets. Its properties are known for warm Asian hospitality, high service standards, and premium accommodation, dining, wellness, and event facilities. In the Philippines, Shangri-La operates prominent hotels and resorts, including Shangri-La The Fort, Edsa Shangri-La, Shangri-La Mactan, and Shangri-La Boracay. Shang Palace is the group’s signature Chinese dining concept, offering refined cuisine, attentive service, and elegant surroundings. Employees generally work in a structured international environment with training, career development, service-charge opportunities, and exposure to luxury hospitality standards.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other resort destinations, particularly in hotels, restaurants, tourism, wellness, and events. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from busy metropolitan living to relaxed beach communities; costs are generally lower than in many international luxury-hospitality markets, though Manila and resort areas can be expensive. Foreign workers normally need an employer-sponsored Alien Employment Permit and appropriate work visa, while requirements for Filipino applicants differ. Relocating staff should arrange secure accommodation, healthcare coverage, banking, and transport before arrival. Weather is tropical, with a rainy season and occasional typhoons, so island travel and housing should be planned carefully. Local food, festivals, beaches, diving, and strong social networks make the country attractive for hospitality professionals.
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