The Senior Captain/Captain will supervise banquet service at Shangri-La Hong Kong, coordinating setup, food and beverage delivery, guest requests, and event breakdown. Candidates should have relevant experience in hotel, restaurant, or banquet operations, strong knowledge of service standards, and good communication skills in English; Cantonese and Mandarin are advantageous. The role requires a professional appearance, attention to detail, teamwork, leadership, and the ability to remain composed during busy events. Flexibility to work shifts, weekends, public holidays, and extended banquet hours is expected. A hospitality qualification and luxury-hotel experience would be beneficial.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and serviced residences across Asia, the Middle East, Europe, North America, and other international markets. Its hotels are known for personalized service, refined dining, extensive facilities, and strong attention to guest comfort. Shangri-La Hong Kong is a prominent luxury property in Tsim Sha Tsui, offering accommodation, restaurants, meeting spaces, and large-scale banquet facilities. The company emphasizes warm Asian hospitality, professional development, teamwork, and high operating standards. Employees may benefit from structured training, staff privileges, career mobility within the group, and exposure to international guests and events. Working for Shangri-La can provide valuable experience for hospitality professionals seeking progression in food and beverage, banqueting, or hotel operations.
Hong Kong offers strong opportunities in hotels, restaurants, catering, tourism, retail, finance, technology, and professional services. Hospitality workers can find roles in luxury hotels, convention venues, cruise-related services, and major restaurants, although competition is high and Cantonese is often useful. The city combines Chinese traditions with international influences, fast public transport, dense urban living, excellent shopping, and a highly active dining culture. Rent is expensive, especially in central districts, so many employees live in Kowloon, the New Territories, or shared accommodation. Hong Kong has mountains, beaches, hiking trails, and outlying islands for weekend escapes. Foreign employees generally need an approved employment visa sponsored by an employer before starting work; eligibility depends on qualifications, experience, salary, and a confirmed job offer. New arrivals should budget for deposits, transport, healthcare, and adapting to a busy, humid subtropical climate.
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