The Assistant Outlet Manager supports the daily operation of Vintana restaurant at Shangri-La Boracay, helping deliver high-quality food and beverage service. Requirements typically include a hospitality, restaurant management, or related qualification; several years of experience in a hotel or upscale restaurant; strong knowledge of service standards, food safety, point-of-sale systems, inventory, and staff supervision; and good English communication skills. The successful candidate is expected to assist with scheduling, training, guest complaints, quality control, sales targets, cost management, and coordination with the kitchen and other departments. A professional appearance, leadership ability, flexibility for shifts, and a genuine commitment to guest satisfaction are essential.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized service, comfortable accommodation, destination dining, and extensive leisure facilities. Shangri-La Boracay Resort & Spa is located on Boracay Island in the Philippines and offers beachfront accommodation, restaurants, wellness facilities, and recreational experiences. Vintana is one of the resort’s dining outlets, serving guests in a relaxed island setting. Employees are generally expected to uphold Shangri-La’s service culture, work collaboratively across departments, and maintain high standards of professionalism, hospitality, cleanliness, and guest care. Benefits may include meals, uniforms, training, accommodation or accommodation assistance, service charge, and other benefits, depending on employment terms.
The Philippines offers hospitality opportunities in resorts, hotels, restaurants, cruise services, diving, wellness, and tourism, particularly in Boracay, Cebu, Palawan, Bohol, and Metro Manila. Filipino workplaces are often relationship-oriented, welcoming, and team-focused, with English widely used in tourism. Island life can provide beautiful beaches, outdoor activities, affordable local food, and a relaxed social atmosphere, although transport, internet, healthcare access, and seasonal weather can vary by destination. Boracay has a lively tourism scene but may be busy during peak periods and quieter during the rainy season. Filipino citizens can work without immigration restrictions. Foreign nationals normally need an employer-sponsored Alien Employment Permit and appropriate work visa or authority before starting work; requirements should be confirmed with Philippine immigration and labor authorities. Relocating employees should budget for housing, flights, insurance, document processing, and higher costs in major tourist areas.
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