The Manager, Lobby Lounge is responsible for overseeing daily lounge operations, including guest service, reservations, food and beverage presentation, staff scheduling, sales support, stock control, and service standards. Candidates should have relevant hotel or restaurant experience, preferably in a supervisory or managerial role, with strong knowledge of beverages, hospitality procedures, and point-of-sale systems. Excellent communication, leadership, problem-solving, and customer-service skills are expected. The role requires a professional appearance, commercial awareness, attention to detail, and the flexibility to work shifts, weekends, and public holidays. Fluency in English is essential; additional languages and experience in an international luxury hotel are advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts, residences, and related businesses across major destinations worldwide. The group is known for its warm Asian hospitality, high service standards, and strong emphasis on personalised guest experiences. Shangri-La Hotel Singapore is an established luxury property with extensive accommodation, dining, meeting, wellness, and recreational facilities. Employees typically work in a multicultural environment and are expected to demonstrate professionalism, genuine care, teamwork, and attention to detail. The company offers opportunities across hotel operations, food and beverage, culinary, sales, finance, engineering, and corporate functions. Benefits and career development opportunities vary according to the position, employment contract, and local policies.
Singapore is a compact, highly connected island city with strong opportunities in hotels, restaurants, tourism, finance, technology, healthcare, and international business. Hospitality roles are concentrated around Orchard Road, Marina Bay, Sentosa, and the airport, with demand for experienced supervisors and managers. The culture is multicultural, orderly, and fast-paced, with English widely used at work alongside Mandarin, Malay, and Tamil. Lifestyle costs are high, especially rent, but public transport is excellent, food options are diverse, and the city is safe and convenient. Foreign employees generally need employer sponsorship for a valid work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications, experience, and current government criteria. Employers usually guide successful candidates through the application process. Relocating staff should budget for accommodation deposits, insurance, transport, and daily expenses, and confirm housing and benefits before accepting an offer.
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