The Assistant Outlet Manager supports the daily operation of Shang Palace, Shangri-La’s Chinese restaurant, helping deliver polished service and an excellent guest experience. Requirements typically include a hospitality or business qualification, several years of restaurant experience, and experience supervising a team in an upscale hotel or dining outlet. The candidate should understand food and beverage service, guest relations, scheduling, basic cost control, hygiene standards, and point-of-sale procedures. Strong communication, leadership, organization, and problem-solving skills are expected. The role may involve shift work, weekends, holidays, standing for long periods, coaching employees, handling guest concerns, supporting promotions, and ensuring that service and revenue targets are achieved.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, premium dining, wellness facilities, and personalized guest experiences. In the Philippines, Shangri-La operates respected urban hotels and island resorts, including properties in Manila, Cebu, and Boracay. The company places strong emphasis on employee development, service excellence, teamwork, cultural awareness, and responsible business practices. Shang Palace is the group’s signature Chinese dining concept, generally offering Cantonese cuisine, elegant surroundings, and attentive fine-dining service. Employees can benefit from structured hotel training, international brand standards, and opportunities to progress within the wider hospitality group.
The Philippines offers varied hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other resort destinations, with demand for restaurant supervisors, hotel managers, chefs, wellness staff, and guest-service professionals. Filipino culture is welcoming, family-oriented, and strongly influenced by local traditions, Spanish and American history, and diverse regional communities. Lifestyle ranges from busy metropolitan living to relaxed beach communities, although traffic, rainy seasons, and uneven transport infrastructure should be considered. Foreign nationals normally need an employer-sponsored work permit and an appropriate employment visa; requirements can include a Department of Labor and Employment authorization and Bureau of Immigration approval. Employers often assist with applications, accommodation, medical checks, and relocation arrangements, but terms should be confirmed before accepting an offer. Candidates should budget for housing, transport, insurance, and documentation costs, and verify whether service charge, meals, and staff accommodation are included.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...