The Service Leader – Housekeeping supervises daily room and public-area cleaning operations, coordinates colleagues, checks quality standards, manages guest requests, and supports smooth department communication. Candidates typically need previous housekeeping experience in a hotel or resort, good knowledge of cleaning procedures, attention to detail, team leadership skills, and a professional, service-focused attitude. The role requires physical stamina, flexibility to work shifts, weekends and holidays, and the ability to train and motivate staff. Shangri-La expects candidates to protect guest privacy, follow health and safety procedures, maintain high presentation standards, resolve issues promptly, and contribute to a welcoming luxury-hospitality experience.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The company is known for warm Asian hospitality, premium accommodation, restaurants, wellness facilities and professional guest services. Its Philippines properties serve leisure and business travelers and typically offer rooms, dining, events, recreation and resort experiences. Shangri-La places strong emphasis on service excellence, employee development, teamwork and respectful relationships with guests and colleagues. Exact benefits and working conditions vary by property and position, but hospitality employees may receive service-charge participation, meals, uniforms, training, discounts and other local benefits subject to company policy and Philippine employment regulations.
The Philippines is an archipelago with strong hospitality opportunities in Manila, Cebu, Boracay, Palawan, Bohol and other resort destinations. Hotels and resorts regularly recruit housekeeping, food and beverage, engineering, front-office and guest-service professionals, especially during peak travel seasons. Filipino workplace culture generally values courtesy, teamwork, respect for senior colleagues and friendly guest interaction. Lifestyle varies from busy urban living to relaxed coastal communities, with generally affordable food and transport, although housing costs can be higher in major tourist areas. Foreign nationals normally need an employer-sponsored work visa or permit before legally working; requirements may include an approved employment contract, immigration documents and medical checks. Filipino citizens usually need standard onboarding documents. Candidates relocating should confirm salary, accommodation, transportation, medical coverage and visa sponsorship directly with the employer, and research the specific island's transport, weather and cost of living.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...