The Host or Hostess at Summer Palace welcomes guests, manages reservations and seating, answers enquiries, coordinates table flow, and helps create a polished dining experience. Candidates should have experience in hotel or fine-dining operations, excellent grooming and communication skills, and a courteous, confident manner. Fluency in English is generally expected; Cantonese and Mandarin are valuable for serving local and international guests. The role requires flexibility for shifts, weekends and public holidays, strong attention to detail, and the ability to remain calm during busy service periods. Shangri-La will expect the successful candidate to represent the hotel professionally, work closely with restaurant colleagues, and consistently deliver warm, efficient hospitality.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its properties are recognised for personalised service, elegant surroundings and strong links to local culture. Shangri-La Hong Kong includes Shangri-La's luxury hotel brands in the city, with dining venues serving Cantonese, international and contemporary cuisine. Summer Palace is the group's refined Chinese restaurant at Island Shangri-La, offering high-end Cantonese dining in a formal yet welcoming setting. Employees typically work in a service-focused environment where presentation, teamwork, cultural awareness and attention to guest needs are important. The company also promotes training and internal career development, making the role suitable for candidates seeking experience in an internationally recognised luxury hotel group.
Hong Kong offers strong opportunities in hospitality, restaurants, retail, finance, technology and professional services. Luxury hotels and restaurants regularly recruit front-office, food-and-beverage, culinary and guest-relations staff, although competition is high and working hours can be demanding. The culture combines Cantonese traditions, international influences and a fast, highly efficient urban lifestyle. Residents enjoy excellent public transport, diverse food, hiking trails, beaches, shopping and vibrant nightlife. Accommodation is expensive, particularly on Hong Kong Island and in Kowloon, so many employees share apartments or live in the New Territories. Foreign nationals generally need an employment visa sponsored by a local employer before starting work; eligibility depends on qualifications, experience and a confirmed job offer. Employers may assist with documentation, but applicants should confirm current rules with Hong Kong Immigration. New arrivals should budget for deposits, transport, healthcare and relocation costs.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...