The Assistant Outlet Manager supports the daily operation of Vintana, Shangri-La Boracay’s dining outlet. Responsibilities typically include supervising restaurant associates, coordinating service during breakfast and dinner, maintaining food and beverage quality standards, handling guest concerns, monitoring staffing and supplies, supporting training, and assisting with sales and cost control. Candidates are generally expected to have a hospitality or restaurant management background, previous supervisory experience, strong communication skills, and a good understanding of food and beverage service. A professional, guest-focused attitude, flexibility with shifts, attention to detail, and the ability to work effectively in a multicultural resort environment are essential.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and Africa. The company is known for personalized service, high-quality accommodation, destination dining, wellness facilities, and strong emphasis on guest experience. Shangri-La Boracay is a large beachfront resort in Malay, Aklan, featuring rooms, villas, restaurants, recreational facilities, and extensive event spaces. Employees typically work in a structured international environment with training opportunities, service standards, staff benefits, and potential mobility across the group. Vintana is one of the resort’s principal dining venues and serves guests in a relaxed setting inspired by local surroundings and island living.
The Philippines is an archipelago offering varied career opportunities in resorts, hotels, restaurants, tourism, business services, healthcare, education, and technology. Boracay and other island destinations provide strong demand for hospitality professionals, although work can be seasonal and living costs in tourist areas may be higher than in provincial towns. Filipino culture is warm, family-oriented, and English is widely used, making everyday communication relatively easy for international workers. Island life usually means a relaxed pace, beaches, outdoor activities, and close-knit communities, but also occasional transport limitations, heavy rain, and typhoons. Foreign employees normally need an employer-sponsored Alien Employment Permit and an appropriate work visa, commonly a 9(g) pre-arranged employee visa. Confirm requirements with the employer and Philippine immigration authorities before relocating. Housing, transport, medical cover, and service-charge arrangements should be checked in the offer.
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