The Training Supervisor supports the planning, delivery, and evaluation of employee learning programs in a Shangri-La hotel. Requirements typically include a bachelor’s degree in human resources, hospitality, education, or a related field, along with hotel or corporate training experience. Strong presentation, communication, coordination, and organizational skills are expected. The candidate should be confident facilitating orientation and service training, maintaining training records, identifying development needs, and working with department leaders to improve performance. Familiarity with hospitality standards, training methods, and learning management systems is an advantage. A professional, approachable, and service-focused attitude is essential, as well as the ability to manage several programs and deadlines in a multicultural workplace.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. In the Philippines, Shangri-La operates well-known properties in locations such as Makati, Bonifacio Global City, Cebu, and Boracay. The company is recognized for its Asian-inspired hospitality, high service standards, and emphasis on personalized guest experiences. Employees commonly work in an international environment with opportunities for professional development, cross-functional exposure, and career progression. Training roles help maintain service consistency by developing employees, supporting compliance programs, and reinforcing the organization’s values and operational standards.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Clark, and other tourist destinations, with demand for trained professionals in hotels, resorts, restaurants, events, and wellness services. Filipino culture is warm, family-oriented, and community-minded, and English is widely used in business and tourism. Lifestyle varies from busy urban living to relaxed coastal communities, with affordable food and transport compared with many international destinations. The country has thousands of islands, tropical beaches, mountains, and a generally welcoming expatriate environment. Foreign employees usually need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documents and government registrations. Relocation planning should include housing, transportation, healthcare, insurance, and seasonal weather considerations, particularly typhoons in some regions. Salaries may be modest by international standards, but hotel benefits can include meals, uniforms, service charge, accommodation assistance, training, and career advancement.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...