Senior Security Officer

Job Description

The Senior Security Officer is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Requirements typically include relevant hotel, commercial or law-enforcement security experience, good knowledge of emergency procedures, incident reporting and access control, and the ability to work shifts, weekends and public holidays. Candidates should be physically fit, observant, calm under pressure and confident handling emergencies, disputes and investigations. Strong communication skills, customer awareness and professional English are expected; Cantonese, Mandarin, first-aid training and local security qualifications are advantageous. The successful candidate should demonstrate integrity, sound judgement, discreet service and the ability to lead or support a security team.

Company Info

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. Its brands include Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. The group is known for Asian-inspired hospitality, personalized guest service and high standards in accommodation, dining, wellness and events. Shangri-La hotels employ teams across front office, food and beverage, housekeeping, engineering, finance, sales and security. The company promotes service excellence, cultural awareness and professional development. In Hong Kong, its properties serve business and leisure travelers and often provide extensive facilities, including restaurants, meeting venues, lounges and wellness services. Benefits and employment conditions vary by property, role and local regulations.

Destination Guide

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, logistics, technology and professional services. Hotel security roles are concentrated in luxury hotels, serviced residences, shopping complexes and major entertainment venues. The culture blends Cantonese traditions with international influences; Cantonese is widely spoken, while English is common in business and hospitality. Life is energetic and convenient, with excellent public transport, diverse food, urban entertainment and easy access to beaches, hiking trails and outlying islands. Housing is expensive, so many newcomers share accommodation or live in districts outside the central areas. Foreign professionals normally require an employment visa sponsored by an employer, with approval based on qualifications, experience and a genuine job offer. Applicants should arrange documentation, accommodation and medical or insurance needs before relocating. Hong Kong is a city and territory rather than a single island, although Hong Kong Island is one of its main areas.