The Assistant Outlet Manager supports the daily operation of a restaurant, bar, or food and beverage outlet at Shangri-La. Requirements typically include a hospitality or related qualification, several years of restaurant experience, strong English communication skills, and knowledge of service standards, food safety, and cost control. The successful candidate is expected to supervise staff, maintain service quality, handle guest concerns professionally, assist with scheduling and training, monitor sales and inventory, and help achieve financial targets. A polished appearance, leadership ability, flexibility for shifting schedules, and a genuine commitment to guest satisfaction are important.
Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. Its properties are known for attentive service, comfortable accommodation, high-quality dining, and strong attention to local experiences. In the Philippines, Shangri-La operates leading properties such as Shangri-La The Fort in Bonifacio Global City and Shangri-La Mactan in Cebu. The company provides opportunities across food and beverage, rooms, events, spa, culinary, and corporate functions. Employees are generally expected to demonstrate professionalism, warmth, cultural awareness, teamwork, and consistent adherence to international service standards. Benefits may include meals, uniforms, training, service charge, health coverage, and staff accommodation or transport, depending on the property and employment terms.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other major tourist islands. Jobs are available in hotels, resorts, restaurants, events, diving, wellness, and tourism management, with English widely used at work. Filipino culture is welcoming, family-oriented, and strongly influenced by regional traditions, Christianity, and international connections. Lifestyle varies from busy urban living to relaxed beach communities; costs are generally lower than in many Western countries, although Manila and popular resort areas can be expensive. Foreign applicants usually need an employer-sponsored work permit and appropriate visa, while requirements vary by nationality and contract. Employers often assist with documentation, medical checks, and relocation arrangements. Before moving, confirm salary, service charge, accommodation, working hours, transport, insurance, and visa sponsorship in writing. Local weather is tropical, with a dry season and a rainy or typhoon season.
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