The Assistant Outlet Manager supports the smooth daily operation of Shang Palace, ensuring high standards of Chinese dining service, guest satisfaction, hygiene, and revenue performance. Requirements typically include a hospitality or business qualification, several years of experience in restaurant or hotel operations, strong knowledge of food and beverage service, and good English communication skills. Experience with Chinese cuisine or luxury hotels is advantageous. The successful candidate should be confident supervising staff, handling guest concerns, coordinating with the kitchen, monitoring costs, preparing schedules, and supporting training. A professional appearance, commercial awareness, leadership ability, flexibility, and willingness to work shifts, weekends, and public holidays are expected.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its properties are known for warm Asian hospitality, high service standards, distinctive dining, wellness facilities, and premium guest experiences. In the Philippines, Shangri-La operates well-known properties including Shangri-La The Fort, Manila; Edsa Shangri-La, Manila; Shangri-La Mactan, Cebu; and other hospitality ventures. Shang Palace is the group’s signature Chinese restaurant concept, typically offering Cantonese cuisine in an upscale setting. Employees can expect structured hotel operations, service training, opportunities for international exposure, and a strong focus on guest care, teamwork, and professional standards.
The Philippines offers hospitality opportunities across Manila, Cebu, Boracay, Palawan, Davao, and other island destinations. Hotels, resorts, restaurants, cruise businesses, and tourism companies regularly recruit supervisors, chefs, service staff, spa professionals, and managers. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from busy metropolitan living to relaxed beach communities; costs are generally lower than in many international destinations, though central Manila and major resort areas can be expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documentation. Relocation is easier when the employer provides accommodation, meals, transport, medical coverage, or relocation assistance. Candidates should check local weather, transport, healthcare access, and regional safety conditions before moving.
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