The Host/Hostess at Summer Palace welcomes guests, manages restaurant seating, handles reservations, coordinates table allocation, and helps create a smooth dining experience. Candidates are generally expected to have hospitality or restaurant experience, excellent communication and customer-service skills, and a polished, confident manner. English and Cantonese are highly useful in Hong Kong, while Mandarin may be an advantage. The role requires good organization, attention to detail, professional presentation, and the ability to remain calm during busy service periods. Flexibility to work evenings, weekends, and public holidays is normally expected. Experience in a luxury hotel or fine-dining restaurant would be beneficial.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is known for warm Asian-inspired hospitality, high service standards, and refined dining, wellness, and accommodation experiences. In Hong Kong, Shangri-La operates prestigious properties including Island Shangri-La and Kowloon Shangri-La. Summer Palace is the group’s acclaimed Cantonese restaurant at Island Shangri-La, recognized for elegant surroundings, traditional culinary techniques, and attentive service. Employees typically work in a multicultural environment with structured training, opportunities for career progression, staff benefits, and exposure to luxury hotel operations. The company places strong emphasis on guest satisfaction, professionalism, teamwork, and creating memorable experiences.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Its culture blends Cantonese traditions with international influences, and people enjoy excellent food, festivals, shopping, hiking, beaches, and a lively arts scene. Life is fast-paced and convenient, with efficient public transport, but housing can be expensive and living spaces are often compact. Most hospitality jobs are concentrated on Hong Kong Island, Kowloon, and major resort areas such as Lantau. Foreign employees generally need an employer-sponsored visa, commonly under the General Employment Policy, and must secure an approved job before relocating. Employers may assist with visa paperwork, medical checks, accommodation advice, and onboarding. Applicants should confirm salary, service charge, working hours, accommodation, insurance, and visa support directly with Shangri-La before accepting an offer.
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