The Manager, Lobby Lounge is responsible for overseeing daily lounge operations, including guest service, beverages, food presentation, staffing, sales, cost control and compliance with hotel standards. Candidates should have several years of experience in hotel food and beverage operations, preferably in an upscale or luxury property, along with strong knowledge of service standards, beverage products and outlet financial management. Excellent communication, leadership and problem-solving skills are essential. The successful candidate is expected to lead by example, coach and motivate the team, maintain a welcoming and refined atmosphere, handle guest feedback professionally, and work flexible shifts, including evenings, weekends and public holidays.
Shangri-La Group is a Hong Kong-headquartered luxury hospitality company operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is known for its Asian-inspired approach to warm, personalized service and operates the Shangri-La Singapore, a large luxury hotel with extensive accommodation, dining, event and wellness facilities. Shangri-La places strong emphasis on guest satisfaction, professional service, teamwork and employee development. Its properties typically offer structured training, opportunities for internal mobility and a multicultural working environment. The company serves business and leisure travelers, groups and events, with operations spanning rooms, restaurants and bars, banqueting, wellness and guest services.
Singapore is a highly developed island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology and retail. Hotel professionals can find roles in luxury properties, restaurants, events and guest services, although competition is strong and employers usually value relevant qualifications and experience. The culture is multicultural, safe and generally orderly, with English widely used alongside Mandarin, Malay and Tamil. Lifestyle options include excellent public transport, diverse food, shopping, parks and waterfront attractions, though housing and daily expenses can be high. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on salary, qualifications and role. Applicants should secure a job offer before relocating, confirm pass eligibility, arrange accommodation and budget for deposits, transport, healthcare and utilities.
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