The Host or Hostess welcomes guests, manages table allocations, handles reservations, escorts diners to their tables, and supports smooth front-of-house operations at Big Bay Cafe. Candidates should have hospitality or restaurant experience, strong communication skills, a pleasant and professional manner, and good English. Cantonese and Mandarin are valuable in Hong Kong. The role requires excellent customer service, personal presentation, attention to detail, and the ability to remain calm during busy periods. Flexibility to work shifts, weekends, and public holidays is expected. Familiarity with restaurant reservation systems and knowledge of food and beverage service would be an advantage.
Shangri-La is a luxury hospitality group headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for refined service, comfortable accommodation, extensive dining facilities, and a strong emphasis on genuine Asian hospitality. Its properties include city hotels, island resorts, restaurants, spas, and event venues serving both business and leisure travelers. Employees typically work in a structured international environment with opportunities for professional training and career development. Shangri-La places importance on guest satisfaction, teamwork, cultural awareness, service consistency, and professional presentation. The company employs people across hotel operations, food and beverage, culinary services, finance, engineering, sales, housekeeping, and guest relations.
Hong Kong offers diverse opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. Although Hong Kong is a territory made up of Hong Kong Island, Kowloon, and the New Territories, most hospitality jobs are concentrated in major hotels, shopping districts, airports, and resort areas. The culture blends Chinese traditions with strong international influences; Cantonese is widely spoken, while English is common in professional and tourism settings. Life is energetic and convenient, with excellent public transport, varied food, hiking trails, beaches, and vibrant nightlife, though housing can be expensive. Foreign employees generally need an employment visa sponsored by their employer, with approval depending on qualifications, salary, and whether the role meets local requirements. Relocating involves arranging accommodation, healthcare coverage, banking, and an identity card after arrival.
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