Security Supervisor

Job Description

The Security Supervisor is responsible for maintaining a safe and secure environment for guests, employees, and hotel assets. Duties typically include supervising security officers, monitoring access points and surveillance systems, responding to incidents, preparing reports, conducting patrols, and supporting emergency procedures. Candidates should have previous hotel, hospitality, or security experience, good knowledge of fire and life-safety procedures, strong communication skills, and the ability to remain calm under pressure. A valid Hong Kong security personnel permit, supervisory experience, and fluency in English and Cantonese are likely to be advantageous. The successful candidate is expected to demonstrate integrity, alertness, professionalism, sound judgment, and a guest-focused approach while working shifts, weekends, and public holidays.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for warm Asian hospitality, distinctive service, and high-quality hotels, resorts, and residences. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets under the Shangri-La, Kerry Hotels, JEN, and Traders brands. Its hotels serve leisure and business travelers and typically offer accommodation, restaurants, meeting facilities, wellness services, and extensive guest activities. Shangri-La places strong emphasis on personalized service, employee development, safety, and responsible business practices. In Hong Kong, the company has an established presence through luxury hotels serving international visitors, corporate clients, and local guests. Employees generally work in a multicultural environment with structured hotel procedures and opportunities to build long-term careers in hospitality and hotel operations.

Destination Guide

Hong Kong offers strong employment opportunities in hotels, tourism, retail, finance, technology, aviation, and professional services. Hospitality roles are concentrated in Hong Kong Island, Kowloon, and major resort areas, with security positions commonly available in hotels, shopping malls, offices, and residential developments. The culture combines Chinese traditions with international influences; Cantonese is widely spoken, while English is common in business and tourism. The lifestyle is energetic and convenient, with excellent public transport, diverse dining, hiking trails, beaches, and a vibrant nightlife. Housing can be expensive, especially near central districts, so many employees live farther from work or share accommodation. Foreign workers generally need an approved employment visa sponsored by an employer before starting work. Employers normally assist with documentation, but applicants should confirm eligibility, qualifications, medical requirements, and visa conditions with Hong Kong authorities.