The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes, explaining menu items, handling payments and maintaining excellent service standards. Candidates should have relevant experience in hotel or restaurant operations, good knowledge of Cantonese and English, and strong communication and customer-service skills. Mandarin is advantageous. The role requires a polished, friendly manner, attention to detail, teamwork and the ability to work efficiently during busy shifts. Flexibility to work weekends, public holidays and rotating schedules is expected. Knowledge of food safety, beverage service and luxury hospitality standards would be beneficial.
Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations. Its Hong Kong hotels are recognised for high service standards, refined dining, comfortable accommodation and strong attention to guest experience. Shangri-La typically provides structured training, staff meals, uniforms and opportunities for internal career development, although benefits vary by property and contract. Hung Tong is associated with Shangri-La's Hong Kong dining operations and focuses on quality cuisine and attentive service. Employees are expected to demonstrate professionalism, cultural awareness, teamwork and genuine hospitality while maintaining the company’s luxury brand standards.
Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology and international business. Hospitality jobs are concentrated in Central, Admiralty, Tsim Sha Tsui, Causeway Bay, Disneyland and airport areas. The culture combines Chinese traditions with strong international influences; Cantonese is widely spoken, while English and Mandarin are valuable at work. Life is fast-paced, safe and convenient, with excellent public transport, compact neighbourhoods, hiking trails, beaches and diverse food. Rent is high, especially in central districts, so many workers share accommodation or live in areas such as Kowloon, the New Territories or Hong Kong Island’s eastern districts. Overseas employees generally need an approved employment visa before starting work, with the employer supporting the application. Applicants should verify salary, service charge, accommodation, medical coverage and visa conditions in the employment contract.
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