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Service Associate - F&B (Sage Grill)

Philippines Shangri-La PHP 15,000–25,000 per month, potentially supplemented by service charge, tips, meals, and employee benefits*
Job Description

The Service Associate – F&B supports daily restaurant operations at Sage Grill by welcoming guests, taking and serving orders, explaining menu items, setting and clearing tables, processing bills, and maintaining high standards of cleanliness and service. Candidates should have strong communication and customer-service skills, a professional appearance, attention to detail, and the ability to work efficiently in a busy hospitality environment. Previous food-and-beverage or hotel experience is preferred, although motivated applicants with relevant training may be considered. Flexibility to work shifts, weekends, and holidays is expected. A genuine interest in creating warm, personalized guest experiences and working cooperatively with colleagues is essential.

Company Info

Shangri-La is a luxury hospitality group founded in Asia and recognized worldwide for its hotels, resorts, and distinctive “Shangri-La” service. The company operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Its Philippine resorts and hotels combine high-quality accommodation, restaurants, wellness facilities, and attentive guest service, with a strong emphasis on genuine hospitality and local experiences. Employees typically work in multicultural teams and receive structured operating standards, training, and opportunities for career development. Shangri-La values professionalism, warmth, integrity, teamwork, and attention to detail. Depending on the property, staff benefits may include meals, uniforms, service charge, accommodation assistance, healthcare coverage, and discounted stays within the group.

Destination Guide

The Philippines offers hospitality opportunities across major destinations including Boracay, Cebu, Palawan, Bohol, Manila, and Mindanao. Resorts, hotels, restaurants, and tourism businesses regularly recruit service staff, especially during peak travel seasons. Island life is generally warm, sociable, and community-oriented, with affordable local food, beaches, outdoor activities, and a relaxed pace, although transport and supplies can be less convenient outside urban centers. Filipino culture places strong value on friendliness, respect, family, and teamwork. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit followed by a 9(g) work visa; requirements can change, so confirmation with the employer and Philippine immigration authorities is important. Local hires should prepare identification, tax and health documents, while relocating employees should budget for housing, transport, deposits, and initial living expenses.

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