The Assistant Outlet Manager supports the daily operation of a restaurant or food and beverage outlet at Shangri-La Singapore. Requirements typically include relevant hospitality experience, strong knowledge of restaurant service, good communication skills, and the ability to lead and coach team members. A diploma or certificate in hospitality is advantageous. The successful candidate is expected to maintain high service standards, assist with scheduling and staff training, handle guest concerns professionally, monitor cleanliness and compliance, support cost control, and help achieve revenue and guest-satisfaction targets. Flexibility to work shifts, weekends and public holidays is essential, together with a polished, positive and hands-on approach.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. Shangri-La is known for warm Asian hospitality, personalised guest service and high standards across accommodation, dining, meetings, wellness and resort experiences. Shangri-La Singapore is an established luxury hotel located near Orchard Road, offering accommodation, restaurants, event facilities, gardens, wellness services and extensive business and leisure amenities. The company places strong emphasis on service excellence, employee development, teamwork and creating memorable experiences for guests. Employment benefits may vary by position and can include meals, uniforms, training, staff rates and other hotel-specific benefits.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology, healthcare and logistics. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Employees enjoy efficient public transport, excellent food, modern amenities, shopping, parks and a generally safe environment. Housing and daily expenses can be high, especially in central areas, so accommodation and transport should be planned carefully. Foreign employees normally require a valid work pass sponsored or supported by an employer, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Candidates should not begin work before approval is granted. Relocation involves securing accommodation, arranging insurance and banking, and understanding local employment rules. Singapore has a tropical climate, with hot, humid weather and rainfall throughout the year.
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