The Executive Housekeeper leads the hotel’s housekeeping operation, ensuring guest rooms, public areas, back-of-house spaces, laundry, and linen services meet Shangri-La standards. Candidates typically need substantial luxury-hotel housekeeping experience, strong supervisory and organisational skills, knowledge of cleaning procedures, inventory control, health and safety, and staff scheduling. The role requires confident leadership, attention to detail, budget awareness, and the ability to train and motivate multicultural teams. Candidates are expected to maintain excellent hygiene and presentation standards, respond professionally to guest concerns, coordinate with other departments, and work flexibly according to hotel occupancy and operational needs.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The company is known for personalised service, high-quality accommodation, distinctive dining, and resort experiences. Its hotels commonly emphasise warm Asian hospitality, staff development, guest satisfaction, and operational excellence. In Malaysia, Shangri-La operates well-known city and resort properties, offering career opportunities across rooms, food and beverage, events, wellness, engineering, and corporate functions. An Executive Housekeeper joining the group would typically work within a structured luxury-hotel environment, collaborating with front office, engineering, laundry, security, and guest services teams while upholding the brand’s cleanliness and service standards.
Malaysia offers opportunities in luxury hotels and resorts on Langkawi, Penang, Tioman, Redang, Pangkor, and nearby coastal destinations, as well as in Kuala Lumpur and major mainland cities. Hospitality jobs are available in housekeeping, food and beverage, front office, spa, engineering, and management. Local culture blends Malay, Chinese, Indian, and indigenous traditions, with respect, modesty, and religious awareness valued in the workplace. Island life is generally relaxed, tropical, and community-oriented, although transport, healthcare, schooling, and shopping can be more limited than on the mainland. Foreign employees normally need an employer-sponsored Employment Pass, and the company usually manages approval through Malaysian immigration authorities. Requirements depend on nationality, qualifications, salary, and contract. Candidates should confirm accommodation, medical coverage, flights, taxes, work permissions, and relocation assistance before accepting an offer. English is widely used in international hotels; learning basic Malay can help with daily life and workplace relationships.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...