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Captain - Red Sugar

Hong Kong Shangri-La HKD 18,000–25,000 per month, typically with service charge and benefits*
Job Description

The Captain at Red Sugar is responsible for supervising daily bar and restaurant service, coordinating the team, welcoming guests, taking orders, maintaining service standards, and resolving guest concerns. Candidates should have relevant experience in a high-end hotel, restaurant, or bar, strong knowledge of food and beverages, and good communication skills in English. Cantonese and other languages are advantageous. The role requires leadership, attention to detail, a polished appearance, flexibility to work shifts, weekends, and public holidays, and a genuine commitment to delivering personalized Shangri-La service.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Asia and known for its warm, personalized service. It operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. In Hong Kong, Shangri-La properties include Island Shangri-La and Kowloon Shangri-La, both recognized for premium accommodation, dining, events, and wellness services. Red Sugar is the stylish rooftop bar at Island Shangri-La, offering cocktails, wine, light food, and views across Victoria Harbour. Employees are generally expected to maintain high grooming and service standards while creating memorable guest experiences. The group provides opportunities in food and beverage, rooms, culinary operations, sales, engineering, and corporate functions, with training and internal career development available across its global network.

Destination Guide

Hong Kong is a compact, energetic city with strong opportunities in hospitality, tourism, finance, retail, technology, and professional services. Its culture blends Cantonese traditions with international influences, reflected in its food, festivals, markets, museums, and busy nightlife. Living costs are high, especially for housing, but public transport is excellent and many neighborhoods are convenient without a car. Popular areas include Central, Wan Chai, Tsim Sha Tsui, and quieter districts on Hong Kong Island and the New Territories. Overseas employees normally need an employment visa sponsored by the hiring company; applicants must demonstrate relevant qualifications, experience, and a genuine job offer. Employers usually assist with documentation, while dependents may qualify for accompanying visas. New arrivals should arrange accommodation, a local bank account, health coverage, and an identity card after arrival. Beaches, hiking trails, islands, and efficient transport make the city suitable for both urban and outdoor lifestyles.

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