The Information Technology Manager is responsible for the reliable operation, security, and development of technology systems supporting the hotel or resort. Requirements typically include a degree or diploma in information technology, computer science, or a related field, several years of experience in hotel IT or a similar service environment, and strong knowledge of networks, hardware, software, cybersecurity, and vendor management. The candidate is expected to lead IT support, maintain systems such as property-management and point-of-sale platforms, manage budgets and projects, protect guest and company data, and ensure prompt resolution of technical issues. Strong communication, leadership, problem-solving skills, and a service-focused attitude are essential.
Shangri-La Group is a leading luxury hospitality company founded in Asia and known for its hotels, resorts, residences, and related lifestyle businesses. Its properties operate across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La hotels are recognized for warm Asian hospitality, high service standards, distinctive restaurants, wellness facilities, and guest-focused experiences. In the Philippines, the group operates well-known properties including Shangri-La hotels and resorts in Manila, Cebu, and Boracay. Employees generally work in an international environment where professionalism, teamwork, discretion, and attention to detail are highly valued. The company also emphasizes staff development, guest satisfaction, operational consistency, and responsible business practices. Benefits and career opportunities vary by property, position, and employment contract.
The Philippines offers varied opportunities in hospitality, IT, tourism, finance, education, healthcare, and business services, particularly in Manila, Cebu, and major resort islands. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle choices range from busy metropolitan living to relaxed coastal communities, with affordable local food, beaches, diving, hiking, and frequent island travel. Popular destinations include Boracay, Cebu, Palawan, Bohol, and Siargao. Foreign employees usually need an employer-sponsored work permit and an appropriate visa; requirements can include an Alien Employment Permit, employment visa, medical documents, and government clearances. Employers commonly assist with applications, but processing times and rules may change. Before relocating, confirm accommodation, healthcare, taxation, transportation, contract terms, and visa support directly with Shangri-La and the relevant Philippine authorities.
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