The Flower Shop Manager oversees the hotel’s floral retail operation, including daily sales, flower arrangements, inventory, displays, customer service, and staff scheduling. Candidates should have several years of experience in floristry, retail, hospitality, or a related supervisory role, with strong knowledge of flowers, seasonal products, and arrangement techniques. Creativity, commercial awareness, communication skills, and the ability to manage budgets and suppliers are important. The successful candidate is expected to maintain Shangri-La’s presentation and service standards, develop attractive floral products, handle customer and event orders, and work effectively with hotel departments such as banquets, weddings, housekeeping, and front office. Cantonese and English ability would be advantageous in Hong Kong.
Shangri-La is a leading luxury hospitality group originating in Asia, with hotels, resorts, residences, and related businesses across major destinations worldwide. The group is recognised for warm Asian hospitality, high service standards, elegant properties, and personalised guest experiences. In Hong Kong, Shangri-La operates prominent luxury hotels including Island Shangri-La and Kowloon Shangri-La, serving leisure travellers, corporate guests, wedding parties, and international events. Employees typically work in a polished, multicultural environment where attention to detail, discretion, teamwork, and genuine service are highly valued. The company offers opportunities across rooms, food and beverage, events, wellness, retail, engineering, and corporate functions. A Flower Shop Manager contributes directly to the hotel’s visual identity and revenue by managing floral products for guests, celebrations, weddings, restaurants, and internal hotel requirements.
Hong Kong is a compact international city spread across Hong Kong Island, Kowloon, and the New Territories, with excellent public transport and easy access to beaches, hiking trails, islands, and lively urban districts. Hospitality, retail, finance, aviation, tourism, events, and food and beverage provide substantial employment opportunities, although competition is strong and service roles often require English plus Cantonese or Mandarin. The culture combines Chinese traditions with international influences; festivals, dim sum, markets, shopping, and fast-paced city life are central to everyday living. Rent can be expensive, especially near Central, Admiralty, and popular Island neighbourhoods, so many employees live in Kowloon or the New Territories. Overseas hires generally need an approved employment visa before starting work, usually supported by the employer under Hong Kong’s General Employment Policy. Applicants should prepare qualifications, references, medical documents where required, and proof of accommodation or financial planning.
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