The Host or Hostess welcomes guests at Big Bay Cafe, manages table allocation, handles reservations, escorts guests to their seats, and helps create a smooth dining experience. Candidates should have strong communication and customer-service skills, a professional appearance, and the ability to remain calm during busy service periods. Previous experience in a hotel, restaurant, or guest-facing hospitality role is preferred. English is generally required, while Cantonese and Mandarin are valuable in Hong Kong. The successful candidate is expected to be attentive, courteous, well organised, punctual, and flexible about working shifts, weekends, and public holidays.
Shangri-La is a major luxury hospitality group founded in Asia and recognised for its hotels, resorts, restaurants, and guest-focused service. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La hotels are known for personalised hospitality, high service standards, elegant facilities, and strong food and beverage operations. In Hong Kong, the company operates prestigious properties serving business travellers, leisure guests, local residents, and international visitors. Employees may benefit from structured training, career development, staff dining, hotel discounts, and opportunities to move between departments or properties, depending on the position and employment terms. Working in a Shangri-La restaurant typically requires polished guest interaction, teamwork, attention to detail, and consistency with the brand’s luxury service standards.
Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. Its culture combines Cantonese traditions, Chinese festivals, global influences, and a fast-paced urban lifestyle. Residents enjoy excellent public transport, lively dining, shopping, hiking trails, beaches, and easy access to nearby islands and mainland China. Accommodation can be expensive, particularly on Hong Kong Island and in Kowloon, so many workers share apartments or live in the New Territories. Foreign nationals normally need an approved employment visa before starting work; the employer generally sponsors the application and must demonstrate a genuine role and suitable salary. Candidates should confirm visa eligibility, medical or document requirements, contract benefits, working hours, and accommodation arrangements before relocating. Cantonese is useful for daily life, while English is widely used in hospitality and business.
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