The Waiter/Waitress at Hung Tong, Shangri-La Hong Kong, is responsible for welcoming guests, taking food and beverage orders, serving dishes and drinks, clearing tables, processing requests, and maintaining high service standards. Candidates should have experience in a hotel or upscale restaurant, good knowledge of service procedures, a pleasant and professional manner, and strong communication skills. Cantonese is highly advantageous, while English and/or Mandarin may be required for guest interaction. The successful candidate is expected to be attentive, team-oriented, well presented, reliable, and comfortable working shifts, weekends, and public holidays in a busy Chinese restaurant environment.
Shangri-La is a luxury hospitality group founded in Hong Kong and operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. Shangri-La Hong Kong is a landmark luxury hotel in Kowloon, known for refined accommodation, Cantonese and international dining, attentive service, and panoramic Victoria Harbour views. The group places strong emphasis on genuine hospitality, guest satisfaction, professional development, teamwork, and high operational standards. Hung Tong is associated with the hotel’s Chinese dining offering and provides a polished setting for Cantonese cuisine and traditional hospitality. Employees typically work in a multicultural environment with opportunities to develop careers in food and beverage and wider hotel operations.
Hong Kong is a compact, energetic city and coastal territory with excellent opportunities in hotels, restaurants, retail, finance, technology, and tourism. Its culture blends Cantonese traditions, international influences, festivals, and a strong dining scene. Life is convenient and fast paced, with efficient public transport, excellent healthcare, busy urban districts, beaches, hiking trails, and nearby islands. Hospitality roles commonly offer shift work, staff meals, uniforms, and sometimes service charges or accommodation assistance, although living costs and rents are high. Most foreign employees need an employment visa sponsored by the hiring company; eligibility generally depends on a confirmed job, relevant qualifications or experience, and a market-level salary. Candidates should arrange housing, medical coverage, banking, and documentation before arrival. Cantonese is valuable for local guest service, while English and Mandarin are widely useful.
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