Responsible for cleaning and maintaining hotel public areas, including lobbies, corridors, elevators, restrooms, entrances and other guest facilities. Duties may include vacuuming, mopping, dusting, polishing, replenishing supplies, removing waste and reporting maintenance or safety issues. Candidates should be physically fit, attentive to detail, reliable and comfortable working on their feet for extended periods. Previous hotel or cleaning experience is preferred, though training may be provided. A pleasant attitude, teamwork, personal hygiene and good guest-service awareness are essential. The role normally involves rotating shifts, weekends and public holidays. Basic English or Chinese communication skills are useful, and candidates must follow Shangri-La’s service, hygiene and safety standards.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and recognised for its Asian-inspired service and warm, personalised guest experience. The group operates luxury hotels, resorts and urban properties across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN and Traders. Shangri-La hotels typically provide accommodation, restaurants, bars, events, wellness facilities and other guest services. The company places strong emphasis on gracious hospitality, professional development, teamwork and service excellence. Employees may receive structured training, staff benefits, meals or allowances depending on the property and employment terms. In Hong Kong, Shangri-La operates prominent luxury hotels and offers opportunities across housekeeping, food and beverage, front office, engineering, culinary, finance and other hotel departments.
Hong Kong offers strong employment opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services. Hospitality jobs are concentrated around Hong Kong Island, Kowloon, Lantau and major business or tourist districts. The culture is energetic and international, combining Cantonese traditions, Chinese festivals, global influences and highly efficient public transport. Lifestyle choices range from dense city living and shopping to beaches, hiking trails, islands and country parks. Rental costs can be high, especially near Central, but public transport makes commuting practical from Kowloon or the New Territories. Overseas employees generally need an approved employment visa before starting work; the employer usually sponsors the application and must demonstrate a genuine position and suitable salary. Candidates should confirm visa eligibility, accommodation, medical coverage, working hours and benefits before relocating. Cantonese is valuable locally, while English is widely used in international hotels.
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