Security Manager

Job Description

The Security Manager is responsible for protecting guests, colleagues, hotel property and operations at Shangri-La Singapore. Requirements typically include a diploma or degree in security management, hospitality or a related field, several years of supervisory or hotel security experience, and strong knowledge of emergency response, incident investigation, access control and local regulations. A valid Singapore security licence or relevant certifications may be advantageous. The successful candidate should be calm under pressure, physically fit, service-oriented and confident leading a diverse team. Strong communication, report-writing, decision-making and coordination skills are expected, along with the ability to work shifts, weekends and public holidays. The role also involves conducting risk assessments, training staff, liaising with authorities and maintaining high standards of guest safety and confidentiality.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. Its portfolio includes luxury hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian hospitality, attentive service and strong guest-focused standards. Shangri-La Singapore is a major city resort set amid landscaped gardens near Orchard Road, offering guest rooms, suites, restaurants, meeting facilities and extensive leisure amenities. The property serves business travellers, families, tourists and corporate events, and employs teams across hotel operations, culinary services, wellness, engineering, sales and security. Employees are generally expected to demonstrate professionalism, discretion, teamwork and genuine care for guests while supporting the brand’s emphasis on safety, service excellence and memorable experiences.

Destination Guide

Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, security, aviation, finance, technology and healthcare. The culture is multicultural, with Chinese, Malay, Indian and international influences, and English is widely used at work. Life is safe, organised and convenient, with excellent public transport, modern healthcare, abundant shopping and a vibrant food scene. Housing can be expensive, especially near central areas, so newcomers often compare shared accommodation with employer-supported housing. Foreign professionals normally need an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary, qualifications and government approval. Employers usually guide successful candidates through the application process, but workers should verify contract terms, benefits and relocation costs before moving. Singapore’s tropical climate is hot and humid year-round, with frequent rain. Its location also makes travel around Southeast Asia convenient during time off.